How it All Began

Prior to EasySpeedy we established a reseller hosting company offering managed hosting services.

In 2001 EasySpeedy was founded, focused on offering unmanaged hosting services based on customer-friendly automated features.

Trivial Support is No Fun

Prior to EasySpeedy we faced loads of trivial support requests like "can you please reboot my server?", "I have locked myself out of my firewall, please help!", and "I need to reinstall my OS, can you do that for me?". Life was becoming routine and we found ourselves trapped in a never ending stream of support tasks.

Introducing Self-service Support

Out of frustration we spent countless nights discussing possible solutions to avoiding trivial support issues and the idea of automation was born. A survey among our customers showed that they would be more than delighted to help themselves instead of needing to wait for us to be their remote hands. This triggered us to design our first Control Center where customers could reboot, and install operating systems themselves. Since then, several automated remote features has been added to the Control Center, thanks to its dedicated development team attached.

Support Issues - Our Inspiration to R&D

For years, our trivial support load has been almost non-existing, and the remaining tickets serve as valuable inspiration to constant develop even more do-it-yourself Control Center features.

The ability to be able to resolve trivial support issues yourself is by far the fastest support you can get. That's why our customers are truly enjoying the comprehensive 100% control and flexibility offered by our remote offerings included in all server packages.

Find out more about our products or get in touch with us to speak to a member of our team directly by visiting our contact page.