Comprehensive Support Levels on-demand!

From our customers point of view, support options are mission critical and closely tied to maximum uptime. This is why we have designed the following support options for you.

1) Do-it-yourself Support - Remote Control Center Most problems regarding hardware and operating system issues can be solved remotely by yourself! No need to wait for us to complete a reboot, a hardware reset, lock-out of firewall, re-installation of OS, and much more. With your web based EasySpeedy Remote Control Center you have full hands-on control of your server, even if it goes offline. See EasySpeedy Remote Control Center flash demos.

2) Ticket System available The fastest way to get support from us is to submit a ticket. The Ticket system is part of your Remote Control Center.

Figures from our Records

Approx. 85% of all support issues are being fixed instantly by our customers, remotely and directly from his keyboard, thanks to the EasySpeedy Remote Control Center. Less than 15% needed to contact us to be helped out in one way or the other.

Maybe you would like to know...

The Remote Control Center you will be using for hands-on controlling you server on a remotely basis has been developed by EasySpeedy engineers. The Remote Control Center is NOT installed onto your server, but has it's own powerful hardware including CPU, RAM, disks, operating system, LAN, and network connection. This is the reason why you can still access your server even if it is crashed.